How to Design an Event Ticket That Works at the Door
Ten minutes before the support act, the door of a 180-capacity hall looks like this: one volunteer, one head torch, and a queue backed onto the pavement. She takes a ticket, tears it along the perforation, drops the stub in a shoebox, hands the rest back, and says "bar's on the left." Three seconds a person, two hundred times.
That door is the whole brief for event ticket design, and it's the part almost nobody designs for. Most tickets I see were designed as a small poster — pretty band name, nice photo, the date somewhere near the bottom in 8pt — and then a dotted line got added at the end because tickets have dotted lines. Then the tear happens, and half the information walks out of the building in someone's back pocket.
A ticket is two designs joined at a perforation
Here's the thing that changes how you lay one out: a ticket doesn't stay in one piece. The moment it's used, it becomes two objects with two different owners and two different jobs.
The keeper half goes home with the guest. It's a memento, a receipt, and — until they're inside — the thing they check on the bus to make sure they've got the right night. It carries the emotional stuff and the "where am I going" stuff.
The stub stays with you, in a shoebox or a bulldog clip, and it's how you reconcile the night: how many came, which batch, which seller, whether the raffle draw is legitimate. It's an accounting document that happens to be printed on the same card.
So the design question isn't "what goes on the ticket." It's what has to survive the tear on both sides. At minimum, the event name, the date, and the ticket number appear on both halves. Yes, that feels redundant. It's the single most useful redundancy in the format — a stub with no date is worthless the moment you run a second event, and a keeper half with no number can't be matched to a complaint or a refund.
What goes where: a real one
Northline, a four-piece playing Harbour Hall on Friday 14 November. Doors 7:30. 180 tickets, $15 advance, $20 on the door. Here's the split I'd print.
Keeper half (the wide part, about 75% of the width):
NORTHLINE— the largest thing on the card, by a lot. This is what makes it worth keeping.HARBOUR HALL · 42 QUAY ST— venue and street, because "Harbour Hall" is not an address to a stranger.FRI 14 NOV · DOORS 7:30PM— one line, in that order. Weekday first: people navigate by "Friday," not by "the 14th."$15 ADVANCE— small, bottom left. It's the proof of what they paid.- A QR code, about 20mm square, bottom right, on a white patch.
Stub (the narrow part you tear off):
No. 047— the biggest thing on the stub.NORTHLINE · 14 NOV— the event and date again, compressed.- A blank ruled line for a name and phone. Costs you nothing, and if you ever run a door raffle or need to contact a ticket holder, the stub is already the entry form.
That's it. No band photo on the stub, no logo, no "thank you for your support." The stub is read in a shoebox at 1am by someone counting.
The specs that keep the print job out of trouble
The common event ticket size is 5.5 × 2.125 in (four to a US Letter sheet) or 210 × 74 mm (four to an A4). Either way:
- 3mm bleed on the outside edges — background colour runs past the trim, or you get a hairline of white paper on one side.
- 4mm of clear space either side of the perforation. Perforating machines wander by a millimetre or two. Text sitting on the perf line comes back looking chewed.
- Number both halves. If you can only number one, number the stub — that's the copy you keep.
- Don't varnish or gloss the write-on line. Ballpoint slides straight off a coated stock, and the volunteer at the door will curse you in a way you'll never hear about.
- Dark ticket? Put the QR on a white patch. A light-on-dark QR is the most common reason a code fails at the door, and doors are exactly where you can't afford a retry. I went through the rest of the failure modes in how to put a QR code on a flyer people actually scan — the size rule and the quiet zone apply identically here.
One more, and it's the one people skip: sequential numbering is a feature, not decoration. Numbered tickets tell you your sell-through per seller if you hand blocks of 20 to different people, they make double-entry obvious, and they turn any ticket into a raffle entry without printing a second thing. Print them 001–180, hand 001–020 to the drummer's mum, and at the end of the night you know exactly who shifted what.
Building one in Ridvay Studio
Studio will lay out both halves in one design, which is what you want — the perforation is just a rule you place, and everything aligns to it. Start with this:
Design a 5.5 × 2.125 inch event ticket, dark navy with one bright accent colour. Left keeper section: "NORTHLINE" as the biggest element, "HARBOUR HALL · 42 QUAY ST", "FRI 14 NOV · DOORS 7:30PM", "$15 ADVANCE" small in the corner, and a QR code on a white patch bottom right. A dashed vertical perforation line at 75% width. Right stub section: "No. 001" large, "NORTHLINE · 14 NOV", and a thin ruled line for a name. Keep all text 4mm clear of the edges and the perforation.
What comes back isn't a flat picture you have to re-prompt into shape. It's an editable design — the band name is a text layer with its own font and size, the perforation is a shape, the QR is a real scannable vector (not a screenshot of one), and the navy panel is a fill you can change in one click. Then make these edits, which are the post's advice applied:
- Click the band name and push the size up until it's uncomfortable. On a card this small, "too big" is usually right. If it doesn't dominate, the ticket isn't worth keeping.
- Drag the date line onto the stub as well. Select it, copy, drop it on the right side, shrink it. That's the redundancy that makes the shoebox useful.
- Recolour the ticket number to your accent. It's the only thing on the stub anyone hunts for, so let it be findable at a glance.
- Apply your brand kit if you have one — the venue's palette and fonts land on every future event's tickets without you re-deciding anything. (Worth setting up once: how to build a brand kit that stays consistent.)
Then duplicate the design and change No. 001 per copy, or export the sheet and let the printer number them — most short-run printers will do sequential numbering as a cheap add-on, and it's worth the few dollars over doing 180 by hand.
Open this ticket layout in Studio →
What actually breaks on the night
Three failures, all of them design decisions made weeks earlier.
The torch test. Doors are dark. Print your ticket, hold it under a phone torch at arm's length, and see whether you can read the number. If the number is 9pt grey on navy, your volunteer is going to hold up the queue squinting at it. Take it to 18pt and make it the accent colour.
The half-tear. If your perforation runs through a solid dark block, a slightly-off tear looks like damage. Run it through a lighter band, or leave a few millimetres of quiet space on both sides so a wobbly tear still looks intentional.
The reprint. Someone always loses one, and you always need 20 more. Keep the design editable and named, so "same ticket, numbers 181–200" is a two-minute job rather than a rebuild. This is the same argument as the one behind an event invitation you can reuse — one design, many nights.
None of this is about making a prettier ticket. It's about the volunteer with the head torch getting through two hundred people, and you being able to count the shoebox afterwards. Design the tear, not just the rectangle.
Make your event's tickets in Studio — free, and editable after →